Google Business Profile Access

Invite Black Tiger Digital to Manage Your Google Business Profile

Follow the steps below. It takes about 2 to 3 minutes. Once invited, we confirm access and start optimizing.

Inviting us does not change ownership. You stay in control of your profile.

Why This Matters

This Is How We Improve Visibility in Maps and Local Search

Your Google Business Profile affects map rankings, calls, direction requests, and trust.

Giving us access lets us clean up your info, tighten categories, publish updates, improve photos, respond to reviews, and monitor performance over time.

Access Requested

Role: Manager (Recommended)

Manager access lets us do the work without changing ownership. If we ever ask for Owner access, we will explain why and what changes.

Use an Owner Account You must be signed into a Google account that is an Owner on the profile to send invites.
Invite Our Email Enter our email address and select the Manager role when prompted.

Interface changes: Google updates their menus often. If yours look different, use the labels in the steps below and you will still get there.

Invite this email address:

Best practice: keep at least two Owners on the profile (in case one loses access), and invite us as a Manager.

What Access We Need

Manager Access Is Enough for Almost Everything

We only ask for what we need. Most Google Business Profile work is done with Manager permissions.

What We Can Handle
  • Categories and services
  • Hours and description
  • Photos and posts
  • Messaging settings
  • Q&A management
  • Review responses
  • Performance insights
  • Ongoing profile hygiene
Owner Access (Rare)

We might request Owner access for specific ownership-level tasks, verification issues, or edge cases. If that happens, we will explain exactly why before you change anything.

Suspensions and verification: if your profile is suspended or needs verification, that is handled inside Google. We will guide you through it, but the Owner must complete the verification steps.

Step-by-Step Guide

Grant Manager Permissions

Follow these steps in order. Each includes a screenshot so you can match what you see on screen.

Pro tip: open this page on one screen (or your phone) and Google Business Profile on another, then follow along step by step.

1Sign In to Google Business ProfileGo to business.google.com and sign in using the Google account that is an Owner on the profile. This is required to invite new users.
Signing in to the Google Business Profile dashboard
2Select Your Business LocationIf you manage multiple locations, click the one you want us to manage. You will see a list of your verified business profiles.
Selecting a business location in Google Business Profile
3Open the Three-Dot MenuFind the three vertical dots in the top right of your profile card and click to open the menu. It may also be labeled “More.”
Opening the three-dot menu on the Business Profile card
4Click Business Profile SettingsFrom the dropdown, select Business Profile settings. This opens the panel where you manage users and permissions.
Opening Business Profile settings from the menu
5Select People and AccessClick People and access. This may also appear as “Users,” “Managers,” or “User management” depending on your interface version.
Selecting People and access in the settings panel
6Click Add to Invite a New UserClick the Add button (or “Invite new users,” or the plus icon). This opens the invitation form where you enter our email.
Clicking Add to invite a new user
7Enter Our Email and Select ManagerIn the email field, enter [email protected], then select Manager as the role (unless we specifically requested Owner access).
Entering the email address and choosing the Manager role
8Click Invite to SendClick Invite (or “Send invitation”). Google emails us, and once we accept you will see us listed as a Manager. You are done.
Clicking Invite to send the invitation
Confirm It Worked

After sending the invite, go back to People and access. You should see our email with a “Pending” status. Once we accept (usually the same business day), the status changes to “Manager.”

Troubleshooting

If Something Looks Different

The most common issues when inviting an agency to manage a Google Business Profile.

I cannot find “People and access”

Google changes labels often. Look for Users, Managers, or User management in the settings menu. If you still cannot find it, you may not be signed in as an Owner. Only Owners see the option to manage users.

It says I do not have permission to invite users

Only Owners can invite new users. If you see this message, you are signed in as a Manager, not an Owner. Switch to the Google account that owns the profile, or ask an Owner to send the invite for you.

I manage multiple locations. Do I have to invite you for each one?

It depends on how your locations are organized. If they are in a Business Group, you can add us at the group level to reach all locations at once. If unsure, invite us to one location and message us. We will tell you the cleanest way to apply access across all of them.

How long does it take for you to get access after I invite you?

Usually the same business day. We check for invitations regularly during business hours, Monday through Sunday, 9 AM to 9 PM Eastern. Once we accept, you will see us listed as a Manager on the profile.

Can you take ownership of my Google Business Profile?

No. You should keep ownership. We work with Manager access so we can optimize your profile without putting your ownership at risk. If we ever stop working together, your profile stays exactly where it is.

I do not know which Google account owns the profile

Try signing in with each Google account you use for business. Go to business.google.com and see which account shows the profile. If you still cannot find it, you may need to request access or verify ownership. Contact us and we will help you figure out the next steps.

Still Stuck?

Send us a screenshot of what you see, plus your business name and location. We will tell you exactly where to click or help troubleshoot the issue.

Once You Send the Invite, We Move

After access is confirmed, we start cleanup, optimization, and ongoing monitoring. Your profile starts working harder.

  • Fast acceptance
  • Same-day response
  • No runaround