Legal and Policies
The paperwork that keeps everything clear.
No hidden terms. No mystery policies. Here is what governs how we work, how we handle data, and what you can expect from Black Tiger Digital.
Quick Note
These policies protect both sides and keep expectations clean. We wrote them to be readable, not to confuse you.
Browse
Legal documents and policy pages
Choose a page below. Each one is written to be readable, direct, and specific to how we operate.
Each policy includes its own last updated date
Terms and Conditions
How services are provided, limitations, and what you agree to when working with us.
Read nowPrivacy and Data Protection
What we collect, why we collect it, and how we protect your data.
Read nowCookies and Tracking Policy
How cookies and tracking work here, and how you can manage preferences.
Read nowAccessibility Statement
Our standards, commitments, and how to report an accessibility issue.
Read nowService Level Agreement
Response times, availability targets, and what support means in practice.
Read nowEmail Marketing and Anti-Spam
Consent, unsubscribe rules, and how we approach compliant email marketing.
Read nowPayment Policies
Invoices, billing cadence, late payments, refunds (if applicable), and project holds.
Read nowClient Deliverables and IP
Who owns what, how files are delivered, and intellectual property transfer upon payment.
Read nowSMS Terms and Conditions
Program description, message frequency, opt-out instructions, and carrier compliance for text messaging.
Read nowSMS Compliance Guide
How to get a message program approved, what carriers require, and how to stay compliant once it is running.
Read nowCompliance Responsibilities
Which obligations sit with us, which sit with you, and where the line falls on each one.
Read nowOur Approach
Policies should protect, not confuse.
Most legal pages are written by lawyers for lawyers. Ours are written by us, for you. We believe that if you cannot understand a policy, it is not protecting you.
Every document on this page is written in plain language. We explain what we do, why we do it, and what happens in specific situations. No legalese designed to trip you up. No buried clauses that surprise you later.
What You Will Find in Each Policy
- Clear explanation of what the policy covers
- Specific examples where relevant
- Your rights and how to exercise them
- How to contact us with questions
- Last updated date for full transparency
Questions?
Need something clarified?
If you have questions about any of our policies, or need clarification before signing or paying, we will answer directly. No runaround. No waiting for a legal department that does not exist.
Or reach out directly
Typical response time: same business day
Ready to Work Together?
Now that you know how we operate, let us talk about how we can help your business grow. Book a call and we will walk you through everything.
- No hidden fees
- Transparent terms
- No contracts